Why Consistency Is the Secret to a Better Trade-In Experience
Gaughan says dealers need three things no matter what trends come and go: inventory to sell, service customers to retain, and shoppers walking through the door. And the part of the sale that causes the most friction is almost always the trade.
AI Is Squeezing the Middle of the Workforce. Here’s What Dealers Can Do.
Dealerships are full of talented people who have done one job well for years. Kramer’s point isn’t that those people are in trouble. It’s that standing still has become riskier than it used to be.
GM Is Bringing Eyes-Off Driving to Its Best-Selling Trucks and SUVs
GM’s bet is different because of where it’s putting the technology: in the vehicles that make up the heart of its sales. That means dealers will need salespeople who can explain clearly what the system does, where it works, and where the driver still has to take over.
Tesla Says Customers Are Buying Self-Driving With a Car Attached
Musk also said Tesla could start shipping its Optimus humanoid robots to outside companies by the end of next year, starting with heavy industry and dangerous tasks. Early production has begun in Fremont, California. And he expects Tesla’s two-seat Cybercab to reach private and commercial customers by the end of this year, though he said “the vast majority” will be Tesla-owned.
Chery Says It’s Open to Partnering With American Automakers
Chery has come a long way. Its first car rolled off the line in 1999, and it originally billed itself as a cheerful, low-cost brand. Today, it says it sees itself in the mold of Toyota for quality and Tesla for innovation.