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The Hidden Cost of Disconnected Dealership Conversations

AI Is Squeezing the Middle of the Workforce. Here’s What Dealers Can Do.

Dealerships are full of talented people who have done one job well for years. Kramer’s point isn’t that those people are in trouble. It’s that standing still has become riskier than it used to be.

GM Is Bringing Eyes-Off Driving to Its Best-Selling Trucks and SUVs

GM’s bet is different because of where it’s putting the technology: in the vehicles that make up the heart of its sales. That means dealers will need salespeople who can explain clearly what the system does, where it works, and where the driver still has to take over.

Tesla Says Customers Are Buying Self-Driving With a Car Attached

Musk also said Tesla could start shipping its Optimus humanoid robots to outside companies by the end of next year, starting with heavy industry and dangerous tasks. Early production has begun in Fremont, California. And he expects Tesla’s two-seat Cybercab to reach private and commercial customers by the end of this year, though he said “the vast majority” will be Tesla-owned.

🚗 Do Your Customers Remember What You Sold Them?

🚙 Plus, NADA’s next leaders and why Hertz is handing out three-day test drives.

Why You Should Be All-In on Automated Vehicle Pricing

Hertz Gives Used-Car Shoppers Three Days to Test Drive Before They Buy

Hertz Car Sales has expanded TestDrive+, formerly called Rent2Buy, to more than 300 neighborhood rental locations, according to Auto Remarketing.

Chery Says It’s Open to Partnering With American Automakers

Chery has come a long way. Its first car rolled off the line in 1999, and it originally billed itself as a cheerful, low-cost brand. Today, it says it sees itself in the mold of Toyota for quality and Tesla for innovation.

NADA Names Sandy Fitzgerald Angello and Jeff Weber as Its Next Leaders

NADA announced its leadership for 2027 on Oct. 20, according to Automotive News.

🚗 GM Might Raise Prices More Than Usual Next Year

🚙 Plus, why a little drive-thru coffee shop is beating Starbucks at its own game.

Starbucks Says Technology Should Unlock the Experience, Not Replace It

In an interview with Restaurant Business Magazine, Grams laid out how Starbucks is putting human connection back at the center.

Honda Is Redesigning Cars to Be Built by Humanoid Robots

They aren’t alone. Tesla ended Model S and X production to make room for its Optimus robot, Renault is targeting 350 humanoids by 2027, and Mercedes-Benz aims to use them on assembly lines by 2030.