Recorded Wednesday, October 8, 2025
The lifetime value of a returning customer regularly crosses $150,000. That is… if you can keep them coming back.
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About this session
The lifetime value of a returning customer regularly crosses $150,000. That is… if you can keep them coming back.
There is a lot about your customer’s experience you don’t control. You aren't the one manufacturing the cars or setting gas prices. If you want to build a lasting relationship, you have to do that while they’re on the lot or at the shop.
By creating a frictionless pickup/drop-off experience, you can turn your service department into a profit powerhouse and build lasting relationships with your customers.
Join the webinar to learn how to:
- Elevate customer experiences: Learn how premium transportation alternatives create memorable service interactions that 90% of customers prefer over traditional waiting rooms or shuttles.
- Reduce wait-time frustration: Discover the direct link between transportation convenience and CSI scores, a connection that makes customers who avoid shuttle wait times 47% more likely to return for future service.
- Build brand loyalty: Implement strategies that position your dealership's transportation service as a competitive advantage that sets your dealership apart from the competition.
