Customers Prefer Dealerships

At the end of the day, what the consumer wants is the tie-breaking vote. 100 years of trust and loyalty have customer favor on dealers. Now, what needs to be done to deserve it 100, 10, and even 1 year in the future?
No items found.
Customers Prefer Dealerships

A survey of over 1,200 people found consumers are counting on automakers to offer both online AND in-person buying options for EVs. 

74% of respondents, ranging from folks looking to buy an EV to those resistant to switching from ICE, say they would prefer a dealership buying experience

Why? According to the report, specific experience expectations, discussing the sale with a real person, and an existing relationship when the time comes for service all factor into respondent answers.

Get the daily email that makes reading the news actually enjoyable. Stay informed and entertained, for free.