The Automotive Troublemaker

The Automotive Troublemaker

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The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier is a regular weekday show where progressive Automotive Dealers and industry partners aren’t afraid to make some trouble by pushing back on many popular, but failing, beliefs that persist in the Retail Automotive Industry. Beliefs that are degrading both the customer experience and the future of retail Auto Dealers. Paul and Kyle give their fresh take on industry news, technology, culture, and retail while trying not to have too much fun.

5 Minutes of Fresh Perspective

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Pulling A Fire Engine At A Dealer and In-Person Gratitude

Pulling A Fire Engine At A Dealer and In-Person Gratitude

The Automotive Troublemaker
September 23, 2023

As we being to converge on the Live! Casino and Hotel south of Baltimore for ASOTU CON 2023, we take a moment to talk about our Head Writer, Chris Reeves', favorite story of the week .

Bad Faith?, Toyota Charges Up, Rental EV Delivery, Cold Is Better Than Hot

Bad Faith?, Toyota Charges Up, Rental EV Delivery, Cold Is Better Than Hot

The Automotive Troublemaker
September 22, 2023

It’s the last Friday before the big week and we’re talking about some BTS info from the UAW side of labor talks. We also give a rounded look at EV news as we ramp up to our big week of experts and news releases next week at ASOTU CON.

UAW Whispers, EV Gender Gap, Fall Is Accident Season

UAW Whispers, EV Gender Gap, Fall Is Accident Season

The Automotive Troublemaker
September 21, 2023

Thursday is tearing around the track as we share the UAW whispers we’re hearing out there. We also talk about a new report on the EV gender gap, as well as the reasons Fall sees the most car accidents.

Dodging A Canadian Bullet, Reputation Results, Marketers v. Consumers

Dodging A Canadian Bullet, Reputation Results, Marketers v. Consumers

The Automotive Troublemaker
September 20, 2023

Welcome to Wednesday as we take another step down the auto row and summarize the last 24 hours of action in the UAW negotiations. We also talk about the latest Reputation report for Dealers, as well as diving into the sizable gap between how marketers think vs the general consumer.

Twin Strikes, Trump Going On The Auto Record, Doc Martin’s Resale Markets

Twin Strikes, Trump Going On The Auto Record, Doc Martin’s Resale Markets

The Automotive Troublemaker
September 19, 2023

We’re a week away from day one of ASOTU CON as we give a UAW strike update, talk about Trump’s coming comments on the dispute, as well as iconic boot maker, Doc Martin’s, foray into the repair and resale market.

Slow Going UAW, Lithia Makes A Big Move, The First EV On The Leasing Charts

Slow Going UAW, Lithia Makes A Big Move, The First EV On The Leasing Charts

The Automotive Troublemaker
September 18, 2023

Welcome to another amazing week in Retail Auto as we give a progress report on the strike as well as some uncomfortable moments for Mary Barra and Jim Farley. We also talk about Lithia’s largest acquisition to date, as well as Tesla landing the first EV on the leasing Top 10 list.

Shoes and Service Dogs on a Saturday

Shoes and Service Dogs on a Saturday

The Automotive Troublemaker
September 16, 2023

Today on our Saturday episode, we welcome writer Kristi Reeves and Producer Nathan Southwick to the pod!

The Strike Is On, EV’s and Cool Kids, Swaggy Warehouse

The Strike Is On, EV’s and Cool Kids, Swaggy Warehouse

The Automotive Troublemaker
September 15, 2023

Friday is coming to a full stop at some OEM plants but not here as we cover the UAW’s historic strike. We’re also talking about the growing cool-competition to Tesla, as well as the possible effects of trendy swag on traditional retail.

Stand Up Strike, People Like The Process, EV Rental Lock In, Tesla Electric Co

Stand Up Strike, People Like The Process, EV Rental Lock In, Tesla Electric Co

The Automotive Troublemaker
September 14, 2023

It's an amazing Thursday to be in the car biz as we have our daily UAW strike update, talk about a revealing CDK consumer study, and learn about a first time EV renter who got locked inside a Tesla.

Generous Ford and Hybrid Pickups, Auto Congress Is Rocking , Old School Goodwill Meets Ecomm

Generous Ford and Hybrid Pickups, Auto Congress Is Rocking , Old School Goodwill Meets Ecomm

The Automotive Troublemaker
September 13, 2023

Welcome to Wednesday as Ford waxes generous and also talks about their big dreams for hybrid F150s. We also cover some of the conversations at the Auto News Congress. Finally, we talk about good ‘ol Goodwill finding its ecommerce stride.

UAW Compromise, Detroit Auto Show, Volcano Knox, See Ya Soda Fountains

UAW Compromise, Detroit Auto Show, Volcano Knox, See Ya Soda Fountains

The Automotive Troublemaker
September 12, 2023

It’s Tuesday time as we give an update on a new UAW compromise, talk about the Detroit Auto Show and Battery Show that begin this week. We also cover a massive lithium deposit in the US as we say farewell to public McDonalds soda fountains.

Moment of Silence, UAW Sentiment Tracker, Ford Loves Apple, Toyota Dealers Love Toyota

Moment of Silence, UAW Sentiment Tracker, Ford Loves Apple, Toyota Dealers Love Toyota

The Automotive Troublemaker
September 11, 2023

We’re starting Monday off right as we remember the heroes that made us stronger. We also bring some updates on the UAW negotiations, Toyota’s annual dealer meeting, as well as Ford getting cozier with Apple.

A Dealership Get In The Exercise Game... for their Community's Youth

A Dealership Get In The Exercise Game... for their Community's Youth

The Automotive Troublemaker
September 9, 2023

Welcome to Saturday, and while many of us are anticipating the start of the NFL season, we are joined by head writer Chris Reeves.

Insulting Offers, Off Lease Loses, 20K Hotel Chargers

Insulting Offers, Off Lease Loses, 20K Hotel Chargers

The Automotive Troublemaker
September 8, 2023

Friday is in the house and we’re giving you an update on the looming strike, as well as covering the closure of a once successful used car group. We also talk about a big partnership between Hilton Hotels and Tesla.

Very Poor Auto Privacy, Potential Strike Targets, Most Expensive Toyota

Very Poor Auto Privacy, Potential Strike Targets, Most Expensive Toyota

The Automotive Troublemaker
September 7, 2023

It’s Thursday AND the first day of the NFL Season. Fan or not, we are definitely entering Fall-mode as we talk about a recent privacy study that puts Auto at the bottom of the list. We also take a look at how the potential strike may roll out. Finally, we look at the most expensive Toyota coming soon to the US of A.

EV Tech Shortage, Auto Hackathon, JC Penney Is Back In Black

EV Tech Shortage, Auto Hackathon, JC Penney Is Back In Black

The Automotive Troublemaker
September 6, 2023

Welcome to Wednesday as we dive into the growing need and shortage of EV technicians. We also cover a first-ever automotive hackathon, as well as JC Penney’s retail comeback plans.

Public Gross Profits Down, Deep Dive on UAW Boss Fain, New San Fran

Public Gross Profits Down, Deep Dive on UAW Boss Fain, New San Fran

The Automotive Troublemaker
September 5, 2023

We throttle down on Tuesday as we rip into the week talking about a gross profit decline among the publics. We also get a little deeper on UAW President Shawn Fain as well as a new city created from scratch in San Francisco.

Paul and Kyle Put ChatGPT To Work on Labor Day

Paul and Kyle Put ChatGPT To Work on Labor Day

The Automotive Troublemaker
September 4, 2023

In honor of Labor Day, Paul and Kyle decided to take the technology that is reimagining ‘work’ and seeing if it can hang with some real-live human work ethic as they attempt to flawlessly perform a script about Labor Day for Auto Dealers. What could possibly go wrong?

Cruising into Labor Day Weekend With Another Inspiring Dealer Story AND Chat GPT Tips From Our Writers

Cruising into Labor Day Weekend With Another Inspiring Dealer Story AND Chat GPT Tips From Our Writers

The Automotive Troublemaker
September 2, 2023

Serving a community near Fort Cavazos, Cleo Bay Subaru of Killeen fully understands the importance of supporting our men and women in uniform. 🎖️

E-Signatures OK For Car Deals, Charge Companies Need A Boost, EV Credits Piling Up

E-Signatures OK For Car Deals, Charge Companies Need A Boost, EV Credits Piling Up

The Automotive Troublemaker
August 31, 2023

We give August a kiss goodbye as we set our sights on a super September. Today we’re talking about a new law favorable to home delivery, charging companies in a tight spot, as well as a new EV credit in Colorado.

On-Star Intelligence, Tesla’s LA Diner, Brand Beats Performance

On-Star Intelligence, Tesla’s LA Diner, Brand Beats Performance

The Automotive Troublemaker
August 30, 2023

The shot clock is winding down on August as we talk about GM’s integration of Google AI. We also talk about Tesla’s charging diner concept, as well as Air B&B’s big shift from performance to brand marketing.

Self Driving Has 2 Court Dates, Dealer EV Bootcamp, Cybertruck Playing Dress Up

Self Driving Has 2 Court Dates, Dealer EV Bootcamp, Cybertruck Playing Dress Up

The Automotive Troublemaker
August 29, 2023

It’s Tuesday time, and we’re talking about the industry’s EV ongoings from Tesla’s court dates, one Dealer’s EV Bootcamp, and a little good natured ribbing from one automaker to another.

Strike Vote, Common Sense Hybrids, Supercharger Screens, Streetwear

Strike Vote, Common Sense Hybrids, Supercharger Screens, Streetwear

The Automotive Troublemaker
August 28, 2023

We’re doing a burnout into the last last of August as we approach the end of Summer 2023. Today we’ll give you a lightning strike update on the UAW. We also talk about the rise of hybrids, the first sighting of a Supercharger with a screen, as well as an unusual brand collab.

A Cancer Center a Long Time In the Making

A Cancer Center a Long Time In the Making

The Automotive Troublemaker
August 26, 2023

Today we have our writers Chris and Kristi on the show to talk about a promise made by a now-dealer to serve others in the way he was served.

Parts Makers Beware, F150 With Earplugs, Too Early For Pumpkin Spice?

Parts Makers Beware, F150 With Earplugs, Too Early For Pumpkin Spice?

The Automotive Troublemaker
August 25, 2023

We’re kicking off the one week countdown to the end of August as the one and only Glenn Lundy joins the show to talk about the potential effect of a strike on auto parts manufacturers. We also talk about a very unique problem with some F150s as well as asking the question, ‘When is it too early for pumpkin spice?’

Rio Goes Down River, EVs = Potholes, Placement Over Tradition

Rio Goes Down River, EVs = Potholes, Placement Over Tradition

The Automotive Troublemaker
August 24, 2023

It’s a great Thursday to be on a car lot as we talk about Kia’s plan for a send-off of the Rio. We also talk about EV’s effects on road conditions, as well as consumer preferences when it comes to product placement.

VinFast Pops (again), EV To Solve Affordability, Going To The Mall Is Back In Style

VinFast Pops (again), EV To Solve Affordability, Going To The Mall Is Back In Style

The Automotive Troublemaker
August 23, 2023

Welcome to Wednesday as we shift gears into the last week of the month. Today, we’re talking about Vinfast’s continued market climb, the impact of EVs on new car affordability and how malls are back.

Solving Used Car Leasing, Low Priced New Rides, and DVDs in the Mail

Solving Used Car Leasing, Low Priced New Rides, and DVDs in the Mail

The Automotive Troublemaker
August 22, 2023

Tuesday is coming in hot as we talk about the very present reality of used car leasing. We also talk about the last remaining sub-$20k vehicle as well as the end of a Netflix customer experience that paved the way for streaming as we know it.

Simplicity, Megawatts, and Messi

Simplicity, Megawatts, and Messi

The Automotive Troublemaker
August 21, 2023

Today we’re welcoming Kyle back from a well deserved family vacation as we talk about GM’s labor moves in the name of ‘simplicity’. We also cover the very first electric Lambo, as well as the massive brand power behind one man.

90 Minutes Each Way with Felicia Rey

90 Minutes Each Way with Felicia Rey

The Automotive Troublemaker
August 21, 2023

Could you ever imagine making a daily commute from the Poconos to New Jersey just to pursue a career in the automotive industry? That's the story of Felicia Rey

Just In Time To Uphold A Community In Peril

Just In Time To Uphold A Community In Peril

The Automotive Troublemaker
August 19, 2023

Today we have our writers Chris and Kristi on the show to talk about what other retail industry steps up like Auto in the face of a disaster.

VinFast Dealerships, Maple Leaf Battery Factory, Jack Dorsey deletes Instagram

VinFast Dealerships, Maple Leaf Battery Factory, Jack Dorsey deletes Instagram

The Automotive Troublemaker
August 18, 2023

We’ve got that Friday feeling as we skid into the weekend talking about VinFast’s dealership thinking, a new Canadian battery plant, and the Twitter founder says goodbye to Instagram.

New EV Adoption Data, Texas Propels Tesla, Service Advisors In The Spotlight

New EV Adoption Data, Texas Propels Tesla, Service Advisors In The Spotlight

The Automotive Troublemaker
August 17, 2023

It’s a perfect Thursday to love people more than cars as we have the CEO of the CMA group, Liza Borches as our guest host to talk about the new consumer data about EV adoption sentiment. We also talk about Texas’ landmark charging requirement, as well as one Service Advisor who made the Auto News 40 Under 40 list.

VinFast Burns Rubber, Buffet Steps Back From GM, Farley’s Charging Epiphany

VinFast Burns Rubber, Buffet Steps Back From GM, Farley’s Charging Epiphany

The Automotive Troublemaker
August 16, 2023

Welcome to Wednesday as Steve Greenfield joins Paul on the show again. Today they’re talking about VinFasts debut on Nasdaq, Warren Buffet divesting from GM big time, and Jim Farley’s revelations from his recent charging road trip.

Biden Weighs In On Strikes, Ford Bites the Apple, Hardware Standard - Subscription Optional

Biden Weighs In On Strikes, Ford Bites the Apple, Hardware Standard - Subscription Optional

The Automotive Troublemaker
August 15, 2023

Tuesday is already moving as we talk about the President’s comments about the ongoing contract negotiations between the UAW and Big 3. We also talk about Ford’s new executive from Apple and his perspective on putting subscription ready hardware in every vehicle.

Record Auto Loan Debt, Union Labor and Affordability, Rivians Burning Tires

Record Auto Loan Debt, Union Labor and Affordability, Rivians Burning Tires

The Automotive Troublemaker
August 14, 2023

We’re power sliding into Monday as we talk about some record auto loan dept numbers. We also contrast that against the ongoing labor contract discussions. And did you know Rivian’s are burning through rubber at an alarming rate?

Female Technicians By Way of the Sheriff

Female Technicians By Way of the Sheriff

The Automotive Troublemaker
August 12, 2023

Today we make our head writer Chris Reeves cry on the show...

Way-Mo Autonomy in San Fran, Ford Software Profits, Women Spending The Big Bucks

Way-Mo Autonomy in San Fran, Ford Software Profits, Women Spending The Big Bucks

The Automotive Troublemaker
August 11, 2023

We’re warming up those weekend engines as we fly into Friday talking about a big opportunity for autonomy in California. We also talk about Ford’s plans to profit from pro software as well as the big boom in women’s spending over the Summer.

The Lows and Highs of Used, EV Escalade Is Coming, Customer AI Reviews

The Lows and Highs of Used, EV Escalade Is Coming, Customer AI Reviews

The Automotive Troublemaker
August 10, 2023

Today we’re talking about the crazy changes in sub-20k vehicles on the market since 2019. We also cover the reveal of the new Escalade EV as well as a savvy ecomm company working to make consumer reviews easier to digest.

Carvana’s Value Tracker, Titan Tumbles, Crowdfunded Retirement

Carvana’s Value Tracker, Titan Tumbles, Crowdfunded Retirement

The Automotive Troublemaker
August 9, 2023

Welcome to Wednesday as we talk about a very practical consumer communication tool that was released by Carvana. We also cover the end of the Nissan Titan as well as one loyal worker being given a well-deserved crowd funded retirement gift.

GM’s Growing Workforce, Minority Dealer Growth, Carless Communities

GM’s Growing Workforce, Minority Dealer Growth, Carless Communities

The Automotive Troublemaker
August 8, 2023

It’s time to get after a Tuesday as we talk about GM’s statement on increasing its workforce in 2024. We also cover substantial growth and performance among minority dealers as well as a new community designed for zero cars.

Service Soars, Penske Fills The Best-list, Is Chat GPT Getting Dumber?

Service Soars, Penske Fills The Best-list, Is Chat GPT Getting Dumber?

The Automotive Troublemaker
August 7, 2023

As many kids start school, there is still plenty of summer to go as we talk about soaring service department numbers. We also talk about Penske taking an early victory lap regarding the best places to work list, as well as an interesting development in ChatGPT's ability to do math.

Shopping for a Cause...one Dealer's Amazing Campaign Execution

Shopping for a Cause...one Dealer's Amazing Campaign Execution

The Automotive Troublemaker
August 5, 2023

Today we're in the studio with our head writers Chris and Kristi talking about Walser Automotive's recent campaign.

More Money - Less Work, Carvana Same-Day Delivery, Jailbroken Tesla

More Money - Less Work, Carvana Same-Day Delivery, Jailbroken Tesla

The Automotive Troublemaker
August 4, 2023

It’s a fresh Friday to get out there and “move some lives forward” (Thanks Liza Borches for that phrase). Today we’re talking about the released UAW demands and GM’s response. We also cover Carvana’s move to same-day delivery, as well as a jailbreak of Tesla’s infotainment system.

The UAW Gauntlet Is Laid, Two Icons Return

The UAW Gauntlet Is Laid, Two Icons Return

The Automotive Troublemaker
August 3, 2023

It’s a perfect Thursday to care for the millions of people who will walk through our doors. Today we’re talking about the proposed terms set forth by the UAW. We’re also talking about the return of two icons…one is a truck and the other is a household name for household wares.

Toyota Subarus In KY, Ford Lighting Back On, Ads on Ads at Walmart

Toyota Subarus In KY, Ford Lighting Back On, Ads on Ads at Walmart

The Automotive Troublemaker
August 2, 2023

Wheels up today and headed to our final ASOTU CON site visit just south of Baltimore. We are talking about Toyota and Subaru partnering for EV assembly, Ford restarting the ignition on the Lightning, and Walmart is taking a crack at adding in store ads.

Toyota Climbs, Windshield Wipers Melt, Mr. Beast Sues, Episode 500!

Toyota Climbs, Windshield Wipers Melt, Mr. Beast Sues, Episode 500!

The Automotive Troublemaker
August 1, 2023

It’s the first day of August and believe it or not, it’s back to school time for some! Today we talk about Toyota’s climbing Q2 results, some major heat related car problems in the south, as well as a Mr. Beast lawsuit that starts with a story.

Used EV Price Drops, Battery Shipping Struggles, Chick-Fil-A's Digital-Practical Innovation

Used EV Price Drops, Battery Shipping Struggles, Chick-Fil-A's Digital-Practical Innovation

The Automotive Troublemaker
July 31, 2023

It’s a Monday close to the month and we’ve got all the energy as we talk about Used EV Pricing, what it’s going to take to safely ship EVs, as well as an elevated solution to deliver digital orders by Chick-Fil-A.

An 18 Wheeler Couldn't Stop This Dealer

An 18 Wheeler Couldn't Stop This Dealer

The Automotive Troublemaker
July 29, 2023

Today we have ASOTU Head Writer, Chris Reeves in the studio

Ford Cautiously Up, GM’s Awkward Moment, McDonald’s Launches To Launch New Concept

Ford Cautiously Up, GM’s Awkward Moment, McDonald’s Launches To Launch New Concept

The Automotive Troublemaker
July 28, 2023

It's FRIIIIIDDDDAAYYY, and we’re talking about Ford’s profits amidst increased caution. We also talk about the complexity of GM’s profits and their effects on UAW negotiations as well as a new cosmic concept coming from McDonalds.

Landmark OEM Ventures, Tesla Diverts Complaints, From Barbie to GAP

Landmark OEM Ventures, Tesla Diverts Complaints, From Barbie to GAP

The Automotive Troublemaker
July 27, 2023

We’re rounding the corner on a Thursday as we talk about a new joint venture by several OEMs to launch a new charging network. We are also talking about scrutiny for Tesla’s stated charging range as well as the reviving of a tired icon.

The Bolt is Back, Confidence Rising

The Bolt is Back, Confidence Rising

The Automotive Troublemaker
July 26, 2023

Welcome to Wednesday as we fire up the welcome wagon for the new Chevy Bolt. We also talk about the rise in consumer confidence.

GMs Big Income Bump, An Unconventional Repair Location, Charity Golf To Another Level

GMs Big Income Bump, An Unconventional Repair Location, Charity Golf To Another Level

The Automotive Troublemaker
July 25, 2023

Welcome to Tuesday as we talk about the big gain in GM’s report as well as a savvy solution to a much needed fix. We also recap one of the best Charity Golf events an experienced caddy has ever seen.

GM Repositions OnStar, Destructive Ocean Mining for EV Metals, X Is Born

GM Repositions OnStar, Destructive Ocean Mining for EV Metals, X Is Born

The Automotive Troublemaker
July 24, 2023

Welcome to a freshly picked, fully organic week in the Retail Automotive industry. Today we’re on location at a Dealer-run charity golf tournament in Atlanta as we talk about GM’s repositioning of OnStar. We also talk about the less-than-stellar results of a study of ocean mining for EV battery materials, as well as the x-tinction of the Twitter bird.

Is This Level Of Fun OK For A Car Dealership Group?

Is This Level Of Fun OK For A Car Dealership Group?

The Automotive Troublemaker
July 22, 2023

Today we have our staff writers Chris Reeves and Kristi Canada in the studio to talk about the best stories from the people side of the car business.

Heat Hinders EV Batteries, Consumers Ditch In-Car Infotainment, Actors Ain’t Playin’

Heat Hinders EV Batteries, Consumers Ditch In-Car Infotainment, Actors Ain’t Playin’

The Automotive Troublemaker
July 21, 2023

It’s a beautiful Friday in auto as we talk about a recent study showing the effects of high heat on EV range. We also talk about the recent consumer satisfaction reports regarding infotainment, as well as what we can learn from the ongoing writers and actors strike.

Tesla Collabs, VinFast Constructs, Toyota Augments Reality

Tesla Collabs, VinFast Constructs, Toyota Augments Reality

The Automotive Troublemaker
July 20, 2023

It’s Thursday in the car business, and we’re feeling fine as we talk about Tesla’s somewhat surprising earnings call yesterday, as well as EV maker VinFast’s fortitude with their new plant. We also talk about some really unique AR glasses from Toyota.

GMs Non-Auto CMO, Carvana Spooks Then Soars, Activity Avalanche

GMs Non-Auto CMO, Carvana Spooks Then Soars, Activity Avalanche

The Automotive Troublemaker
July 19, 2023

Welcome to Wednesday campers! Today we’re having a look-see at GM’s new CMO. We’re also tip-toeing around Carvana’s announcement yesterday afternoon, as well as asking if too much collaboration can be a bad thing. 

Ford Slashes Lightning Prices, GM Limits Incentives, Old EV Batteries Storing Solar

Ford Slashes Lightning Prices, GM Limits Incentives, Old EV Batteries Storing Solar

The Automotive Troublemaker
July 18, 2023

It’s a great Tuesday to get some people on the road as we talk about Ford’s recent cuts to F150 Lighting prices. We also talk about GM selling all the cars they are making, as well as a new solution to solve 2 energy problems at once.

VW CEO’s Urgent Message, The First Cybertruck Built, AI Crushing Mentorship

VW CEO’s Urgent Message, The First Cybertruck Built, AI Crushing Mentorship

The Automotive Troublemaker
July 17, 2023

Welcome to a beautiful Monday in the car business! Today we’re talking about the VW CEO’s fiery message to his managers. We also cover the first Cybertruck built in Austin, as well as the AI implications on the rookie workforce.

Dealers Creating Farm Content Just For Farm Content's Sake

Dealers Creating Farm Content Just For Farm Content's Sake

The Automotive Troublemaker
July 15, 2023

On this Saturday episode, we're talking with head writer Chris Reeves about the Smail Auto Group visiting an animal rescue and creating content for them!

Lithia Aimed for Success, Gen-Z in Shopping Malls, and Slicing and Dicing Avocados

Lithia Aimed for Success, Gen-Z in Shopping Malls, and Slicing and Dicing Avocados

The Automotive Troublemaker
July 14, 2023

We’ve got that Friday feeling! The one that gives you all the jitters before a big weekend! Today we are checking in on Lithia’s growth plans, Gen-Zers getting dropped off at the mall, and avocados getting some automated slicing and dicing.

UAW and the Big 3, Dealer Attitude Study Findings, and Prime Day Mess

UAW and the Big 3, Dealer Attitude Study Findings, and Prime Day Mess

The Automotive Troublemaker
July 13, 2023

You never know who you will stumble upon in the morning pod! Welcome Ben Hadley to the show! Today we break down the UAW negotiations, check out the top OEMs according to dealers, and have spasms over Amazon’s design theory.

Right-To-Repair Agreement, Rivian’s Dealership Feels, Shutterstock All In On AI

Right-To-Repair Agreement, Rivian’s Dealership Feels, Shutterstock All In On AI

The Automotive Troublemaker
July 12, 2023

Midweek kudos to you for rolling in early today! It's Wednesday and we are talking about the government right to repair acronyms, Rivian taking the ever inventive dealership route, and AI images staying in the game for the long haul.

Toyota Pushes Hydrogen, Not Enough EV Buyers, 100M On Threads

Toyota Pushes Hydrogen, Not Enough EV Buyers, 100M On Threads

The Automotive Troublemaker
July 11, 2023

Happy Tuesday, troublemakers! Today we’re covering Toyota’s ramp-up of hydrogen fuel cells, the trouble with EV supply and demand, and the surprising rise of Threads.

Benz Goes Tesla, 40 Epic Auto People Recognized, and AI Lawsuits

Benz Goes Tesla, 40 Epic Auto People Recognized, and AI Lawsuits

The Automotive Troublemaker
July 10, 2023

Good Monday morning! We are blessed by the voice of Michael Cirillo on the pod this week. Today we are following the continuing story of Tesla’s NACS chargers, celebrating the Automotive News 40 under 40 list, and checking in on an AI lawsuit by some famous authors.

Dealers Who Are In-Touch With The Needs Of The Community

Dealers Who Are In-Touch With The Needs Of The Community

The Automotive Troublemaker
July 8, 2023

On this Saturday episode, we learn about how Subaru of Utica made a donation of blankets to their local cancer center.

Rebounding Like Wilt Chamberlain, Loopholes An EV Can Drive Through, Driverless Car Delivery

Rebounding Like Wilt Chamberlain, Loopholes An EV Can Drive Through, Driverless Car Delivery

The Automotive Troublemaker
July 7, 2023

It’s Friday and we’re feeling the flow as we talk about the sales rebound that is rolling strong. We also discuss the IRA loophole that is changing the EV sales landscape, as well as a global first in autonomy going down in Las Vegas.

$1000 Car Payments, Is The Chrysler 200 Back, Does Music Help Or Hurt The Shopping Experience

$1000 Car Payments, Is The Chrysler 200 Back, Does Music Help Or Hurt The Shopping Experience

The Automotive Troublemaker
July 6, 2023

Thursdays are for taking care of one another. It’s true! Today we’re talking about the new car payment data that has everyone digging a little deeper. We also talk about a unique sale coming from a Chrysler Dealership, as well as the science behind music in the showroom.

Repair Woes, EV Overstock, Biggest Gas Station On The Planet

Repair Woes, EV Overstock, Biggest Gas Station On The Planet

The Automotive Troublemaker
July 5, 2023

It’s a Wednesday that feels like a Monday but not really as we shake off the 4th and head into the second half of the year with bells on! Today we talk about consumer challenges getting their cars fixed, the coming surplus of EV’s, as well as the biggest gas station on the planet that just opened in Tennessee.

The Real Facts About the 4th…and Some Opinions

The Real Facts About the 4th…and Some Opinions

The Automotive Troublemaker
July 4, 2023

It’s time to celebrate some very real freedom throughout the country and the Auto Industry as we debunk a few myths and get down to the real data about one of our favorite holidays.

Only Hiring Entry Level Employees, Survey Results About Working w/ Gen Z

Only Hiring Entry Level Employees, Survey Results About Working w/ Gen Z

The Automotive Troublemaker
July 3, 2023

It’s that awkward Monday between the weekend and a holiday but the Auto Industry is showing up just the same! Today we’re talking about COO of Bozard Ford Ed Roberts’ perspective on only hiring entry level employees. We also cover the results of a new survey focusing on managers' sentiment toward Gen Z.

Halfway Home, Charging Standard Light Speed, Costco’s Cheers and Jeers w/ Todd Caputo

Halfway Home, Charging Standard Light Speed, Costco’s Cheers and Jeers w/ Todd Caputo

The Automotive Troublemaker
June 30, 2023

FRIIIIDAAAYYY CLOSE! As we wrap up the first half of 2023 we’re looking back as we talk about the next round of EV standard moves. We also talk about the retail level reception of Costco’s latest crackdown on sharing memberships.

Subprime Isn’t Sublime, Toyota Sales Lift, Joby Lifts Off

Subprime Isn’t Sublime, Toyota Sales Lift, Joby Lifts Off

The Automotive Troublemaker
June 29, 2023

Welcome to Thursday, racers. Today we’re talking about the challenges around current subprime lending, Toyota’s big sales bump, and a giant commuter drone that is one step away from reality.

The Worst Of Used Cars, Fast Track Charging Standard, First FAA Approved EV Flying Car

The Worst Of Used Cars, Fast Track Charging Standard, First FAA Approved EV Flying Car

The Automotive Troublemaker
June 28, 2023

It’s a wild Wednesday in retail automotive and we’re ready for it! Today we cover a Cox Automotive report on the state of the used car market, how Tesla’s charging is on the fast track to become the national standard, and the first FAA approved flying car.

Lordstown Motors Down, Silverado EV Is Up, Ford Engineers Are Out

Lordstown Motors Down, Silverado EV Is Up, Ford Engineers Are Out

The Automotive Troublemaker
June 27, 2023

It’s Tuesday and we’re fired up for another day in Retail Auto as we talk about the unfolding action in EV manufacturing. We discuss Lordstown Motors bankruptcy, the launch of the Silverado EV, as well as the moves Ford is making with its engineers.

Toyota Improves, Planes Orders Up and Out, 80 Is The New 50

Toyota Improves, Planes Orders Up and Out, 80 Is The New 50

The Automotive Troublemaker
June 26, 2023

Welcome to a fantastic Monday to be in the car business as we talk about Toyota not being afraid of learning from the best. We also talk about the inventory shortage with…planes, as well as the reasons older workers want to keep working.

Summertime Serving-time with Kristi Canada Featuring Ciocca Dealerships Doing Good

Summertime Serving-time with Kristi Canada Featuring Ciocca Dealerships Doing Good

The Automotive Troublemaker
June 24, 2023

Today we have ASOTU writer Kristi Canada back to talk about some of the amazing things Dealers are doing that are so much more than cars.

Sonic’s Boom, Wireless EV Charging, Initial Quality Winners & Losers

Sonic’s Boom, Wireless EV Charging, Initial Quality Winners & Losers

The Automotive Troublemaker
June 23, 2023

On this first Friday of Summer 2023, we’re talking about big used car moves from a public, wireless EV charging, as well as J.D. Power’s Initial Quality winners and losers.

Selling For The BIGGEST Bucks, Bye Bye Bolt, Free Gas on the 4th

Selling For The BIGGEST Bucks, Bye Bye Bolt, Free Gas on the 4th

The Automotive Troublemaker
June 22, 2023

It’s a great Thursday to be in the car biz as we talk about a record breaking dealership sale. We also tell you when to get that new Chevy Bolt, as well as a $50 gas card from Old Navy. We told you it was a great day.

Texas Hearts Tesla, Loan To Value On The Rise, Service Tech Celebration

Texas Hearts Tesla, Loan To Value On The Rise, Service Tech Celebration

The Automotive Troublemaker
June 21, 2023

Welcome to the first day of Summer as we talk about the Tesla charging standard heating up in Texas. We also cover a new report on rising LTV ratios by TransUnion and JD Power, as well as a unique way of celebrating technicians coming out of Virginia.

Where Credit Is Due, DTC EV Makers Looking More Like Their Older Siblings

Where Credit Is Due, DTC EV Makers Looking More Like Their Older Siblings

The Automotive Troublemaker
June 20, 2023

It’s a beautiful Tuesday in the car biz as we talk about Dealers banding together to clarify EV credits. We also talk about Rivian and Tesla taking a few pages out of the old school automotive playbook.

GM’s ICE Commitment, Stellantis Pulls ICE Allocation, Student Debt Hits Back

GM’s ICE Commitment, Stellantis Pulls ICE Allocation, Student Debt Hits Back

The Automotive Troublemaker
June 19, 2023

It’s a great week in Retail Auto to start the Summer. Today we’re talking about GM’s continued commitment to ICE vehicles. We also talk about Stellantis stopping ICE allocations of Wranglers, as well as the return of student debt payments to millions.

More Than Cars Episode 2, Behind The Scenes at Beaver Toyota of Cumming with Sat Labord

More Than Cars Episode 2, Behind The Scenes at Beaver Toyota of Cumming with Sat Labord

The Automotive Troublemaker
June 16, 2023

We’ve got that Friday feeling as we spend time with Sat Labord, Service Leadership at Beaver Toyota of Cumming. She shares about the importance of customer care and what that means in the service lane.

Buckhead Was All The Energy, Top Automaker Roundup, and Tickets All In

Buckhead Was All The Energy, Top Automaker Roundup, and Tickets All In

The Automotive Troublemaker
June 15, 2023

It's Thursday after Live Tonight in Atlanta and we have heavy legs but full hearts. We recap the night’s events, catch up with Tesla and Toyota, and look at how ticketing sites are going ‘all in’ on their website pricing standards.

Toyota is Buzzing, Lithia is Growing, and Reddit is Quiet

Toyota is Buzzing, Lithia is Growing, and Reddit is Quiet

The Automotive Troublemaker
June 14, 2023

Wednesday is for the Troublemakers as our team descends on Atlanta to host Live Tonight at Buckhead Theatre. Today we are talking about Toyota news driving their stock valuation, Lithia’s first purchase of the year, and Reddit ghosting Google.

Super Capacity EV Batteries, Reinstating the Frontline Retailer, Chatbot Drive Thru

Super Capacity EV Batteries, Reinstating the Frontline Retailer, Chatbot Drive Thru

The Automotive Troublemaker
June 13, 2023

Welcome to Tuesday as we talk about Toyota’s revealing of future EV battery tech. We also talk about Nike’s pivot back to front line retailers, as well as Chatbot Drive Thru woes.

More Than Cars Makes News, Unusual Toyota Annual Meeting, $3B Worth of Electric

More Than Cars Makes News, Unusual Toyota Annual Meeting, $3B Worth of Electric

The Automotive Troublemaker
June 12, 2023

Welcome to a fresh week in Retail Auto as we talk about the automotive show that made news over the weekend…OURS! We also talk about dissension in the Toyota Annual Meeting, as well as a calculation on Tesla’s charging win.

GM Goes Super, Apple’s Real Time Charge Status, Gen Z Loves Bricks

GM Goes Super, Apple’s Real Time Charge Status, Gen Z Loves Bricks

The Automotive Troublemaker
June 9, 2023

We’ve got that Friday feeling as we talk about the new partnership between GM and Tesla. We also cover a new EV friendly addition to Apple Maps, as well as a survey that reveals Gen Z’s love for in-person shopping.

Tesla Skirts NY, GM Sees No EV Profit Through 2030, Service Dept Book Club

Tesla Skirts NY, GM Sees No EV Profit Through 2030, Service Dept Book Club

The Automotive Troublemaker
June 7, 2023

Welcome to Wednesday as we talk about a Tesla deal with the Oneida Indian Nation allowing it to sell cars in Upstate NY. We also talk about GM’s outlook on EV profits through 2030, as well as a unique approach to service department efficiency.

Kia Tops Inventory Efficiency Ranking, What Group Is Best At Service Scheduling, Apple AR

Kia Tops Inventory Efficiency Ranking, What Group Is Best At Service Scheduling, Apple AR

The Automotive Troublemaker
June 6, 2023

Welcome to Tuesday, friends. Today we are talking about who topped the charts, first in inventory efficiency, and then in service scheduling. We also cover the buzz around Apple’s new Vision Pro headset.

Toyota Expanding Fuel Cells, Sub 30k Tesla Now, Not Yet Skynet w/ guest host Jordan Cox

Toyota Expanding Fuel Cells, Sub 30k Tesla Now, Not Yet Skynet w/ guest host Jordan Cox

The Automotive Troublemaker
June 5, 2023

It’s a beautiful Monday in the car business! Jordan Cox joins us as we talk about Toyota’s expanding plans for hydrogen fuel cells. We also talk about Tesla’s battery cell swap getting the price of a new Model 3 under 30k w incentives, as well as a follow up on last Friday’s military drone story.

Where My Jeeple at?

Where My Jeeple at?

The Automotive Troublemaker
June 3, 2023

It's a fantastic Saturday to be in the car biz!

Inventory On The Low, Auto Service Professionals Month, Drone AI Turns On Human Operator

Inventory On The Low, Auto Service Professionals Month, Drone AI Turns On Human Operator

The Automotive Troublemaker
June 2, 2023

We’ve got that Friday feeling as we talk about the new inventory normal, auto service professionals month, as well as a slight twist in a military drone exercise.

Toyota’s First US Made EV, Scout’s New Designer, Using Your Face To Start Your Car

Toyota’s First US Made EV, Scout’s New Designer, Using Your Face To Start Your Car

The Automotive Troublemaker
June 1, 2023

It’s the first day of June and we are ready for a great summer! Aren’t you? Today we talk about Toyota’s first US Made EV, Scout Motors’ pillaging of a long-time Jeep designer, and the first car you can start with your face.

VW Opts Out of Increases, Big Autonomous Trucks, 1 Sentence Warning

VW Opts Out of Increases, Big Autonomous Trucks, 1 Sentence Warning

The Automotive Troublemaker
May 31, 2023

We’re closing out a beautiful 31 day month as we talk about VW’s plans to NOT enter the EV pricing war. We also cover an impressive EV trucking network, as well as a one sentence warning from people who typically talk a lot.

Infotainment Boost, Employee Suggestion HELPs Millions, Dealers Making a Difference

Infotainment Boost, Employee Suggestion HELPs Millions, Dealers Making a Difference

The Automotive Troublemaker
May 30, 2023

Welcome to the home stretch for the month of May! Today we talk about a new partnership that will bring advanced infotainment to the masses. We also talk about one employee’s suggestion that could save lives, as well as one Dealer doing their part to serve their community.

Ford and Tesla Going Steady, Buttons Beat Back Screens, Airport Toys Rising

Ford and Tesla Going Steady, Buttons Beat Back Screens, Airport Toys Rising

The Automotive Troublemaker
May 26, 2023

Welcome to the pregame of a great Memorial Day Weekend. Today we talk about Farley and Musk getting cozy, tactile buttons making a comeback, and a touch of our childhood coming to DFW Airport.