Data shows the number of working-age adults (15-65) will drop 3% this decade. ⤵️
Addressing worker shortages will only become more complex as it becomes more critical with time. For service departments keeping up is better than catching up. Here are some tips gathered from Ted Ings' Fixed Ops Roundtable:
👨🔧Always consider culture when hiring: Alongside technical skills, consider attributes such as reliability, professionalism, energy, team fit, and personability, especially given the parts department's close interaction with customers.
📚Hire and then train: Rather than focusing exclusively on technical colleges or training programs, consider recruiting from high schools or service industries like the restaurant business.
🙋♀️Ask around: Helping team members reach their goals and full potential could also boost their job satisfaction and retention.
🎵"Moving on up": Provide a clear roadmap from entry-level to senior positions. This not only attracts ambitious new hires but also motivates current employees.