JD Power’s Home Charging Satisfaction Survey

The score also dropped based on the total absence of gas station snacks in most American garages. 🥤🌭
No items found.

5 Minutes of Fresh Perspective

Reading the daily news doesn't have to suck. Get the email that will make you laugh and keep you informed...for free!
JD Power’s Home Charging Satisfaction Survey

🤓📋✅JD Power's 2023 US EVX Home Charging Study reveals customer satisfaction declining due to slow charging speeds, rising electricity rates, and lack of consumer education on charging programs.

📏🎱⚖️Satisfaction is measured across eight factors: fairness of retail price; cord length; the size of the charger; ease of winding/storing cable; cost of charging; charging speed; ease of use; and reliability.

📉🐢🤑The cost was a significant factor, dropping the index by over 30 points. New EV owners also played a significant role in the decline due to charging speed issues. 

🤷‍♀️🤷🤷‍♂️Only 51% of those surveyed were aware of cost-saving programs. 

🤖👍⏰Tesla owners and those who scheduled charging during low-cost hours were most satisfied.

Check out more!

Get the daily email that makes reading the news actually enjoyable. Stay informed and entertained, for free.