Driving Customer Loyalty Through Service

Driving Customer Loyalty Through Service

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Mar 29, 2023
Mar 29, 2023
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2:00 pm
3:00 pm
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3 Ways Better Phone Management Can Make Your Customers Feel Cared For

Are you looking for ways to improve your customer service and increase customer loyalty? Join CallRevu and ASOTU for a webinar that will explore how better phone management can make your customers feel cared for. In this webinar, we will discuss three key strategies for driving customer loyalty through service.

First, we will examine the importance of creating a personalized experience for each customer. By using call tracking tools, you can tailor your interactions to each individual customer, making them feel valued and appreciated. Second, we will explore the role of empathy in customer service. By training your staff to understand and empathize with customer needs, you can create a more positive and supportive customer experience. Finally, we will discuss the power of timely follow-up and resolution. By responding quickly and effectively to customer inquiries and concerns, you can demonstrate your commitment to customer satisfaction and build trust and loyalty. Join us for this informative and practical webinar and learn how to improve your phone management and drive customer loyalty through service.


Session Schedule Coming Soon!

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What Others Said

Rhett Ricart Image

At a time of unprecedented uncertainty and turmoil in the auto industry, Paul Daly provided a vital platform for leaders of the industry to come together, provide critical updates, and share important information on everything from restarting vehicle production to operational changes at the dealership. The  ASOTU series helped tremendously in this regard, and I know we’re all looking forward to reconnecting.

Rhett Ricart
2020 NADA Chairman
Matt Lasher Image

The ASOTU was a first class content series with industry experts. Fun, informative, and interactive! I learned a lot and am grateful for the team at Congruent for putting it together.

Matt Lasher
Director of Marketing @ West Herr Auto Group
James Orsini Photo

Such a great time participating in this years Automotive State of the Union event. Sharing on the importance of corporate culture and its ROI for businesses never gets old.

James Orsini
President The Sasha Group
John Luciano Photo

I had no idea how much response I would get after being on the Automotive State of the Union event. Email, Linkedin, Facebook, Twitter, and all social media areas had responses, both my personal and all Street Volkswagen accounts. All was positive and was so uplifting to my team.

John Luciano
GM/Managing Partner, Street Volkswagen
Alex Vetter Photo

Paul - At such a critical time, you helped bring our cottage industry together to listen, learn and lead our industry though the most surreal events of our lifetime. As a result of your and others efforts - it is clear that the state of our union is strong. And I personally am grateful for your leadership.

Alex Vetter
Director, President and CEO, Cars.com
Claude Silver Photo

 It was an honor and a treat to be a contributor at a live ASOTU event. Paul and his team truly care about the industry and walk the walk, and more importantly, the people who lead within it. The back of the house crew treated me like royalty and the production alone was worth it’s weight in gold! THANK YOU

Claude Silver
Chief Heart Officer, VaynerMedia
David Long Photo

 The amount of relevant content that help me and my team guide our business through these unprecedented times has been priceless. So I just wanted to take this minute and say thank you to Paul and his team, but especially say thank you to those of you that took your time to lend your experience, strength and hope to me and to my team.

David Long
Executive Manager, Hansel Auto Group