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Alan shares how he transitioned from luxury women’s fashion sales in Sardinia to car sales in the U.S. after an abrupt job loss—an unplanned pivot that turned into a fulfilling 25-year career. What begins as a professional conversation quickly transforms into a touching narrative about his daughter, who also stumbled into car sales and quickly rose through the ranks to become a top performer and sales manager—all within three years.
TIME STAMPS:
0:00 Intro: Sardinia, style, and a surprise career pivot
1:59 Losing a job led to a lifelong automotive journey
4:30 The power of employee satisfaction over customer metrics
5:59 His daughter’s unexpected rise in the car business
8:44 From aesthetician to top 10% car salesperson
12:00 Humility and beginner’s mind fuel growth
13:56 Data unlocks cost-effective, meaningful customer experiences
15:26 “Helping is the new selling” becomes the ultimate takeaway