Walmart and 2030, Tesla Private Videos, Older Workers to the Rescue

SPEAKERS

Kyle Mountsier, Paul Daly

Paul Daly  00:31

Yo, the last show of this week for us, we've got a lot of shows this week and a lot of shows we got some fun stuff to talk about Walmart 2030 Tesla sharing private videos and older workers. The people really want to spend some time with some older workers.

Kyle Mountsier  00:50

And they were no.

Paul Daly  00:54

Showing the kids how it's done. Showing the kids how it's done. Oh my gosh. Oh, wait, Paul,

Kyle Mountsier  00:59

Have you have you had any level of recovered at this point yet?

Paul Daly  01:04

No, no, not yet. I'm looking forward. I'm looking forward to Easter weekend. It's always a great weekend in our house. And we spend a lot of time with friends and family going to church on Sunday. Got a little brunch planned. Like I know a lot of people there's nothing like Easter brunch. About you. What are you playing?

Kyle Mountsier  01:21

We gotta we gotta chill weekend, we got you know, the Easter egg at the church. And you know, we're doing what I'm running sound on Sunday. So it's like a full,

Paul Daly  01:30

it's I got to make sure it's right. That's

Kyle Mountsier  01:31

why when another show, you know,

Paul Daly  01:35

I don't any responsibilities. Sunday, I am officially off duty. Duty. Oh, man. Well, it has been an amazing week spending time, like in so many dealerships with so many dealers, and porters, and PBI techs and BDC. Managers and community managers like that is what I mean. That's why we do what we do. Yeah, but the bottom line is we've we customers, it's amazing to be in so many different stores of all different levels. And then to get together in Texas with people at the live Tonight Show with by the way, if you haven't seen it, you have to go watch it. Because gotta

Kyle Mountsier  02:11

go check it out. You can go to ASO tube as ot U dot V E and check it out. It's right there at the top of the channel. Check out that live stream. You can you can tab through it have a lot of fun. There's it's just like, the conversations are great. The segments are great. It was fun. At the beginning, we had a

Paul Daly  02:29

thrill Oh, how to solve. Like, yeah, I have to say the first like seven or eight minutes of the show, but just the smile so much. And we literally Kyle and myself and Michael swirl, literally saying Who let the dogs out with entire life bands.

Kyle Mountsier  02:46

It was unbelievable.

Paul Daly  02:49

So it was like, wow, that was really a full set. And it was

Kyle Mountsier  02:52

full send. We went full send on that thing we were I did actually

Paul Daly  02:55

tie it back to the auto industry and have some serious meaningful conversations because absolutely look, we can have our cake and eat it too.

Kyle Mountsier  03:03

This is the type of industry that that is on and ridiculous but also we tie it down to business on a daily basis. So we just mash those up and had a whole bunch of fun.

Paul Daly  03:14

So it was so good. Um, we also are announcing this very shortly, some a collab that's coming up. But in Tampa, we were on the road and we were filming a TV show in dealerships three different dealerships, and we're going to be premiering that show in Tampa, on May 2, it's during the digital dealer conference. So first night at Digital dealer, we need you all to come out and join us for the live premiere red carpet step repeat. Happy hour if you're going to digital dealer or you're anywhere near the Tampa area of tickets are like super cheap, like 15 bucks if you're a dealer, or like yeah, it's just like, it's like movie night with your family with happy hour. It's I've never been to a movie night with alcohol. Yeah, no, you know, I mean, I guess I mean, I'm sure there's people that do have, but it's like happy hour plus the movie, I think it's gonna be really great time. So more on that you can go to a show two x.com and see the very preliminary information about that. But some people bought tickets already. So there you go. And I guess there is a possibility, we're going to be at the Tampa Theater, which is gorgeous. And there is an outside chance we sell tickets, which if we do, but if we do is going to be rockets, we're gonna have to sneak out through the back door. Let's talk about some news. Because we have some news to talk about. It's always the world spin. And so the company that has over 5000 stores, all of these stores within a 10 mile radius of 90% of Americans that just about everybody Walmart is that Walmart is now committing to build a charging network across the country as part of a deal with Electrify America by

04:47

2020 30 Oh yeah, by the year 2030.

Paul Daly  04:53

So here's a quote from their recently appointed Senior Vice President of energy transformation. That's a heck of a title. Vishal Kapadia, he says we have the ability to address range and charging anxiety in a way no one else can in this country, and he also said that Walmart is planning on developing their own charging stations. And since they have, this is a staggering number 240 million customer visits per week

Kyle Mountsier  05:22

to brick and mortar stores that's on

05:24

both week. I mean,

Kyle Mountsier  05:26

they've got all the data they need. They've got all the data they need to know more than all the adults in the country who's driving there what they're buying all of the signals that they need to have

Paul Daly  05:36

other charging their car how they're using them. Are they coming into your they stay in there? Um, so there's gonna be a major contribution to the charging network.

Kyle Mountsier  05:43

Yeah, it's kind of like putting gas stations up everywhere because there's those in 10 miles of everyone in America. Yeah,

Paul Daly  05:49

there aren't you know, what else is within 10 miles? Not not quite as a GM dealership, but it's pretty close. That's like 20 miles. Pretty close.

Kyle Mountsier  05:56

Yeah, it's like 20 But I think, you know, this is just gonna be the way that it has to go. There's gonna have to be multiple types of cars. You know, we've seen subway now we've seen Walmart, you know, Kohl's was actually a super early adopter of some level of charging network, we're just gonna see more and more of these retail establishments or food and restaurant establishments, alongside dealerships, alongside public, private, public and private charging networks. And all of that combined is what we'll tie together to be able to give people the access to these chargers, but it was really interesting. We actually were talking to a salesperson this literally thing into this story that said, That said, it's a real cool car, I sell it I love the vehicle.

Paul Daly  06:38

Talk about either a Kia Evie six, that you six,

Kyle Mountsier  06:41

there's no way that I could practically buy that thing right now. Because I'm an apartment. I'm in an apartment. So how would I natural way, in my lifestyle, think about going somewhere stopping for half an hour and charging this thing. And this is probably someone so younger person that probably does a lot of shopping online. You know, it's not like they're walking in and going to the mall spending 45 minutes there and then charging their vehicle while they're doing it. And they even said they had the insight to says, I can't go fast charging my car every time I need to try it. Because the half life on the batteries is going to be brutal. Yeah, see, now

Paul Daly  07:17

that's somebody who understands the technology and he was younger. He's probably like in his early 20s. And I never like an informed customer thinks about that. Yeah, if I live in an apartment, and I know that fast charging my battery all the time is really bad for it. It really does. But I have not heard that argument put together once. Yeah,

Kyle Mountsier  07:35

nailed it. Now not one. Education as you go through dealerships.

Paul Daly  07:39

Speaking of electric vehicle companies. Right Trigger. Yeah. Hey, look, it's been

Kyle Mountsier  07:45

a few days since you don't show your button. Okay. Forgive me.

Paul Daly  07:49

On the road, we don't have the trigger buttons. Tesla employees have been privately sharing highly invasive videos and images recorded by customers car cameras. They record Viet video when you're not around your car. And in their internal messaging system, According to interviews by Reuters, with nine former Tesla employees, some recordings were mundane, but some were embarrassing, or potentially dangerous situations included were instances of road rage, personally identifiable information, right? Like, you know what this car is, you know where this person lives? And what's a good hidden camera without some nudity. Right? So basically, they're taking these images, and they were just like making memes out of things on the internal network. You know, one video actually showed, like a, like an amphibious vehicle that was used in the James Bond film. And guess who owned that one? Yeah, boy, it was Elon Musk's garage. I wonder if he knew that or not? You know, I mean, oh,

Kyle Mountsier  08:47

yeah. I wonder if it was like, if

Paul Daly  08:48

you look at this video. And they named it and he was like, whoa,

Kyle Mountsier  08:53

hold on a minute. Whoa. Now, you know, what Tesla hasn't commented on this yet. Yeah, and it's not. Anytime you put data in the hands of individuals, you're always at risk of this. And so it's gonna be highlighted, because Tesla is, like one of the largest country companies in the world, which has a lot of public, you know, the public eyes on it a lot right now. And so the digging around was clearly going to be done. But it's still you know, when you think about the numbers of cameras, the numbers of the the amount of data that vehicles are taking right now, people are starting to think of them similar to how, you know, back five, seven years ago, we started thinking about what phones had access to both in the audio and the video, and all the things that the owner had access to, we're starting to now go, oh, the technology of a vehicle is coming up to that place. So that's just going to be more data specification along the lines within within the manufacturers to make sure that it's locked down at the employee level locked down at the personal level. But, you know, we knew Tesla would be the first ones probably to get the Oh,

Paul Daly  10:00

man, I mean, people seem to get worried about like having phones or Alexa systems, you know, where's all that information going? But

Kyle Mountsier  10:07

cars like threads, baby slack threads.

Paul Daly  10:09

That's right. Yeah, no doubt. No doubt. I'm sure that exists, we'll find out

Kyle Mountsier  10:14

about That's unfortunate. And and, you know, I it's just something to know, right? Because this is, again, how do we tie this back to today at the dealership? Well, good, chances are this type of article is going to run all through the consumer network, it's go and read it, it's going to hit airwaves, everybody's talking about it. And your customers are going to come in looking at technologies within their cars, and they're going to be, they're going to have some level of concern. So meeting that with empathy, understanding it from an education level, how your OEM is dealing with these privacy concerns, is going to be important for every sales manager. And

Paul Daly  10:52

if you're an OEM, it's time to issue statements. Yeah, right. Right now, think about it. Arm your stores. Because if a consumer is in a consumers mind, already, tell your stores how you're treating it. And that gives you the chance to kind of like, one up a competitor, right? Like it's happening with Tesla, now's your chance to talk about how you're going to make sure that never happens by your brand. Get to it, get to it. All right,

Kyle Mountsier  11:13

speaking gig and do it, do it. Hey, go. Back in the game, here we go. As retailers face continual staffing problems, many are turning to older workers, who are deemed more reliable and willing to work than younger generations. According to a Wall Street Journal report. This recent survey showed that individuals aged 75 and older are not only unafraid of hard work, though it's 75% of them crave it in comparison, it was in the low 60s, percentage wise in the 18 to 35. bracket. So you've got just more people willing to put in the hard work even in older demographics that are even that are in that retirement age that are that are craving and still going back into work. One of the really cool stories that was noted was of a gentleman named Kip Kip Conforti, who owns a couple of packaged shipping stations in none other than Pennsylvania. He was highlighted in the article for his desires and to recruit older workers saying it took longer to train older workers, but the extra time was worth it. He said, once they get it. It's refreshing. I say, that's what they're doing today. And it gets it's that it's what they're doing today. And it's gets done. Their show starts at nine, here at 850. It's their work ethic. So that's why he's hired him.

Paul Daly  12:34

Well, listen, listen, there is something that there's so much purpose that comes with hard work and so much fulfillment that comes with hard work. And look, the auto industry knows this, right, absolutely work hard. But the word fulfillment came up 17,000 times in our interviews, with no doubt with auto auto, auto dealer employees this week, the word fulfillment kept coming up over and over and over. And these are some of the hardest working dealerships across the country. And there's a tie between hard work and fulfillment. So this older generation, that is saying like, like we're literally they're craving fulfillment, right? They understand that the hard work is the path of fulfillment. And so men, anyone that you can get that has that desire that craves the fulfillment of hard work, I mean, gosh, and so so let's talk about some of the some of the older workers that we I hate putting an age on this, but according to the US government, over 40 years old is a protected class. So Kyle, be careful what you say.

13:41

Oh, no, careful what you say.

Kyle Mountsier  13:43

I'm gonna start calling you and Cirilo, the protected class up

13:49

EEOC notification?

Paul Daly  13:52

Oh, no, but we talked to a lot of older workers, and they like people who are parents and grandparents, and let me tell you something, they found purpose in what they did. And no matter what the role is, whether they were a PDI tech or a manager, you could tell

Kyle Mountsier  14:07

cling to them, you know, like they are they are attract everybody else is attracted to Zappos to them as employees. And that's, that's, I think, for me, as I'm in the younger demographic, I'm watching this study, okay, of the study. But for me, I understand that there's this hesitation, especially in a technology driven world, that the training to go you know, hey, this is how we're utilizing this technology tying that in. I've seen the struggles of generations that didn't grow up for sure, deeply rooted with technology at your fingertips to do that training. But I agree that once that once everything is like understood, the the work ethic and the desire to locked in, do a great job is locked in and so this is just an encouragement and when you do that, anyway, Right now that you can challenge the status quo quo on hiring and recruiting is a way that you should be researching and understanding. And so this is just hey, look, make sure the options are out there and you're looking in every different angle in every different space to figure out where your next employee comes from, in a time where we're searching for people like crazy.

Paul Daly  15:19

Kind of reminds me of a line from our monologue. If you are willing to work hard and care about people. There's a place for you here in this industry. Thanks for spending time with us here this week. Check out the recharge email tomorrow. soda.com

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